FAQ About Compounding Pharmacy


Compounding Pharmacy General Information

What is compounding?

In the history of the profession of pharmacy, pharmacists would compound medications per a doctor’s order – we’re here to keep this tradition and standard of care alive. We work with prescribers to creatively solve challenging medical problems with specialized drug products. We can customize for a specific dosage, dosage form, ingredients and schedule. We can also cater to patients with allergies and dietary restrictions with gluten, dye, sugar, corn, pork, dairy/lactose and filler-free options. Other benefits that we offer include:

  • Experienced pharmacists specialized in medicine formulation
  • We can compound medications that are not manufactured
  • We offer chemicals and equipment that are not available in most pharmacies

Do I need a prescription?

Yes, all compounded medications we make in our lab require a prescription from a doctor’s office

Will my insurance cover it?

Some insurance policies do cover compounding prescriptions. Please check with your provider.

Are compounded drugs expensive?

Compounded medications may cost less than you think. Even though we customize medications to each individual, the out-of-pocket cost is comparable to some medications that are covered by insurance.

Are compounded medications safe?

Yes, as long as a pharmacy follows state and federal regulations, as well as guidelines for purity and safety. Clark Professional Pharmacy is dedicated to safety and quality by:

  • Having state-of-the-art facilities — we’re one of the few pharmacies in the area with the equipment necessary to compound sterile, non-sterile, as well as hazardous medications
  • Quality and safety testing
  • Following the strictest guidelines for purity and safety
  • PCAB accreditation
  • Ongoing inspections
  • Only using high-quality ingredients for the best efficacy

Where can I find a doctor that specializes in certain areas or prescribes compounded medications?

Please ask your family/primary care doctor or our pharmacists for details.

Filling Your Prescription(s)

My doctor just sent over my prescription to your pharmacy, how long does it take to get processed?

Even though we try our hardest to process prescriptions the same day, it may take up to 3 business days for us to process it. Because compounded medications are custom-made, we first have to call you to verify your information and confirm that you’d like us to make it for you. Once our technicians give you a call they will go over the following:

  • allergies
  • insurance
  • other medications you’re currently taking
  • if you’re planning to pick it up or if you’d like us to ship it

I have a sensitivity to gluten, can you make a medication without it?

Yes! We’re happy to cater to specific allergies and dietary restrictions when compounding medications. The most common requests we get include:

  • sugar-free
  • gluten-free
  • dairy/lactose-free
  • dye-free
  • veggie gelatin capsules (vs. the commonly used pork-based gelatin)
  • dye-free

If you have questions regarding any of our ingredients, feel free to contact us and we’ll be happy to help!

Can my prescription be shipped?

Yes, we can ship anywhere in Michigan, Ohio, Illinois, Indiana and Florida.

I have heard that dietary supplements may help with the efficacy of my compounded medication, is that true?

We recommend that you consult with your physician, as well as one our pharmacists. When you fill your first prescription of a specific medication, one of our pharmacists will explain in detail the dosing, and what to expect with your medication. They can also answer any question you may have, including using dietary supplements with your medication.

Refilling Your Prescriptions

When I call your automated refill system, it asked me for a “refill” number — where can I find this number?

The refill number is the same as your script number, so you can use that number to refill your prescription.

While ordering my refill, I was told I needed to get a new script from my doctor. I have been taking my medication for a while now, why do I have to get a new script?

Because it’s important to make sure that you’re still at the right dosage, that the medication is still helping you and that nothing else has changed with your health, some physicians prefer to see their patients periodically to see if any adjustments in your medications are needed. This is why we may ask you to contact your physician for a new prescription before we process your refill.

We ship anywhere in Michigan, Ohio, Indiana, Illinois and Florida!